Personal Data Protection
Privacy Policy qr854
We take our responsibility towards your personal information seriously. This Privacy Policy explains in detail how qr854 collects, stores, uses and protects your data in line with international data protection standards.
Our Commitment
How We Protect Your Data
256-bit SSL Encryption
All data transmitted between your device and qr854 servers is protected with 256-bit SSL encryption. Your login information, account details and financial transactions cannot be read by any third party.
Not Sold to Third Parties
qr854 never sells, rents or discloses your personal information to outside parties for marketing purposes. Your data belongs entirely to you.
Secure Data Storage
Our servers are equipped with a multi-layered security system including firewalls, intrusion detection systems and regular data backups to ensure your information is protected at all times.
KYC Identity Verification
The Know Your Customer (KYC) process is carried out securely and confidentially. Identity documents submitted are processed only for account verification and regulatory compliance purposes.
User Privacy Controls
You have the right to access, amend or request deletion of your personal data. The qr854 support team is ready to help you manage your account privacy settings.
International Licensing Compliance
As a platform operating under international licensing, qr854 complies with the data protection requirements set by our regulatory authority when handling user information.
Official Document
Full Privacy Policy Terms
Please read this Privacy Policy carefully. By using the qr854 platform, you agree to the collection and use of information as described below.
Introduction and Scope of This Policy
This Privacy Policy is a binding agreement between you as a user and qr854 regarding the handling of your personal information. This Policy applies to all users who register an account, access our website at qr854.com, or use any services provided by qr854.
qr854 operates as an online sports betting and casino platform under international licensing. In providing these services, we collect certain information required to process transactions, ensure account security and comply with applicable regulatory requirements.
This Policy may be updated from time to time. Any significant changes will be communicated via the email address registered to your account or through a notice displayed on this website. Continued use of the qr854 platform after such notice will be considered acceptance of the changes made.
Information We Collect
qr854 collects various categories of information to ensure that the services we provide are safe, legitimate and meet your needs:
Information you provide directly:
- Full name as it appears on your identity card (MyKad) or passport
- Date of birth for age verification purposes (21 years and above)
- Email address and mobile phone number
- Account username and password
- E-wallet, bank account or preferred payment method details
- Copy of identity document for the KYC verification process
Information collected automatically:
- IP address and general geolocation data
- Web browser type and device operating system
- Login history and active session duration
- Betting activity and financial transaction records
- Cookie data and similar session tracking technologies
How We Use Your Information
The personal information we collect is used solely for purposes related to the provision and improvement of qr854 services:
- Creating and managing your user account securely
- Processing deposits and withdrawals via Touch 'n Go eWallet, DuitNow, FPX, Boost and cryptocurrency
- Verifying your identity to comply with legal and licensing regulatory requirements
- Detecting and preventing fraudulent activity, money laundering or the use of multiple accounts
- Providing 24/7 customer support via live chat and email in Malay and English
- Sending updates on promotions, bonuses and service changes (with your consent)
- Analysing usage patterns for the purpose of technical platform improvements
- Complying with any reporting requirements under the international licensing we hold
Sharing Information with Third Parties
qr854 does not sell or hand over your personal information to third parties for their own commercial purposes. However, there are limited circumstances where sharing information is necessary:
- Payment Service Providers: Transaction information is shared with authorised payment processors to facilitate your deposits and withdrawals.
- Game Software Providers: Relevant game session data may be shared with game developers for technical purposes and game fairness.
- Relevant Authorities: qr854 may be required to disclose certain information to regulatory bodies or legal authorities when required by law.
- Anti-Fraud Services: Certain data may be shared with third-party services that specialise in detecting and preventing fraud in the online gambling industry.
All third parties working with us are required to comply with data protection standards equivalent to our own policy.
Your Rights as a User
As a qr854 user, you have the following rights regarding your personal information:
To exercise any of the above rights, please contact our customer support team via live chat or email at . We will process your request in accordance with our established internal procedures.
Cookie Policy
The qr854 website uses cookies to improve the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
- Essential Cookies: Required for basic website functions such as login sessions and security. These cookies cannot be disabled.
- Performance Cookies: Collect anonymous data on how users interact with our website to help us improve our services.
- Functional Cookies: Remember your preferences such as language, region and display settings to provide a more personalised experience.
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some parts of our platform.
Data Retention Period
qr854 retains your personal information for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable legal and licensing regulatory requirements.
- Active account data is retained for the duration your account remains active
- Financial transaction records are retained in accordance with regulatory compliance requirements
- Login data and session activity are retained for a limited period for security purposes
- Following account closure, certain data may be retained in accordance with legal obligations
Information Security
qr854 implements various technical and organisational security measures to protect your personal information from unauthorised access, loss, misuse or modification. These measures include:
- Data encryption during transmission using the latest TLS protocols
- Strict internal access controls — only authorised personnel may access sensitive data
- Continuous monitoring of our systems to detect any suspicious activity
- Regular security audits by independent experts
- Data security training for all staff who handle user information
While we take all reasonable precautions, no security system can be guaranteed 100% safe. In the event of a data breach that affects your information, we will notify you within a reasonable timeframe in line with regulatory requirements.
Contact Us About Privacy
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal information, please contact the qr854 customer support team:
- Live Chat: Available 24/7 directly through the qr854 platform
- Email:
- Support available in Malay and English
We are committed to addressing every privacy-related enquiry seriously and within a reasonable timeframe. More information about your rights and how to exercise them can be obtained by contacting our team directly.
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